
Works collaboratively to resource and achieve critical priorities effectively across functions and cultures. Builds and maintains external stakeholder trust and confidence. Views questions from direct reports as opportunities to clarify direction, learn, and grow. Creates, communicates and reinforces clarity of direction for individuals. Takes actions to address impediments to success for individuals, unit, or team. Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others. Encourages teamwork within the unit or branch exemplified by ensuring individuals are working with others beyond their area of expertise, specialty or job role to collect and consider other views and perspectives.Īpplies a comprehensive knowledge of the technical aspects of the directed work, typically governed by Federal Aviation Regulations, established guidelines, policies, and procedures. Creates partnerships exemplified by mutual respect, productive conflict, and effective action taking to address service issues. Identifies relevant stakeholders associated with the work of the unit or branch and engages to receive feedback on unit performance, relationships and individual well-being. Delegates the work that is appropriate for others under their direct supervision. Defines/redefines priorities as needed while meeting changing demands. Managerial duties include planning, organizing, setting priorities assigning and allocating work for a unit, group, or team monitoring and evaluating performance coaching and developing employee capabilities approving leave and taking or recommending corrective/disciplinary action, as appropriate. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service.ĭirects the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results.
CONNECTING DOT BY DOT INTERVIEW QUESTIONS FULL
Incumbent has full authority and responsibility to make all decisions and take action in the assigned program areas, subject to the manager's administrative review. Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies.

The Front Line Manager is responsible for aviation safety activities in a complex and dynamic environment.
